FAQs

What is the $20 Sign-Up Offer about?

Which plans are eligible for the $20 sign-up offer?

I'm already a giga user. Can I still enjoy the $20 sign-up offer?

How many times can I receive the  $20 sign-up offer?

When will I receive the  $20 sign-up offer credit?

What can I use the $20 gigaBucks for?

What is the free Auto-Upsize for giga plans about?

Why is giga offering free Auto-Upsize for your customers?

When will my giga plan be auto-upsized? 

I'm currently on a giga 5G plan. How do I enjoy free monthly international roaming? 

I'm currently on the $10 / $12 / $15 4G plan. How do I enjoy free monthly Asia roaming? 

I'm currently on the $10 / $12 / $15 4G plan. How do I enjoy free monthly international roaming? 

My $18 / $20  / $25 plan has been auto-upsized from 4G to 5G. Can I continue to use my existing SIM card? 

How do I sign up for giga's promotional plans?