Can I get an invoice for my bill?
A receipt will be sent to your registered email address on your plan renewal date, and upon purchase of any giga pack.
I can't get through the payment process.
Hi hi, do retry or use another valid payment option.
What are the payment types accepted?
We accept Mastercard/VISA Credit and Debit cards. Your giga plan subscription renews every month and is automatically charged to your payment method that is registered with your giga line. This way you can be sure that you will always enjoy uninterrupted service!
How much is the delivery fee?
We offer delivery at a flat fee of $2. It's cheaper than your favourite bubble tea!
If you purchase multiple SIMs, a delivery fee of $2 will be applied to each SIM delivered.
Is GST included?
7% GST is inclusive in all our prices.
How will I be refunded?
Hi hi, we do not offer refunds. If you have already purchased the giga line or any giga extras, you can utilise it any time before your next renewal cycle.
What are my upcoming recurring payments?
Hi hi... Simply launch your giga app and the renewal cycle date can be found in dashboard. Isn't that giga-tastic!