Help
Roaming
Do you offer roaming calls and SMS packs?
You'll be able to receive incoming SMSes for free not just in our 14 supported roaming countries, but in more than 230 destinations!

We do not offer roaming calls (both incoming and outgoing) and sending of outgoing SMSes when you're overseas.

Stack on our Jetset giga roaming data pass to stay connected in our 14 supported countries!
Is roaming service available?
Love to travel? Get your Jetset giga roaming pass at 1GB $5, valid for 5 days when you reach your travel destination.
Surf seamlessly across ANY network in 14 countries: Australia, China, Hong Kong, Indonesia, Japan, Korea, Macau, Malaysia, Myanmar, New Zealand, Philippines, Taiwan, Thailand and Vietnam.
Happy jet-setting!
Can roaming data be rolled over?
Rock 'n' rollover data only applies to your local data from your giga plan. Jetset giga roaming data will not be rollover.
Can I make and receive calls and SMSes when I'm roaming overseas?
You'll be able to receive incoming SMSes for free not just in our 14 supported roaming countries, but in more than 230 destinations!

We do not offer roaming calls (both incoming and outgoing) and sending of outgoing SMSes when you're overseas.

Stack on our Jetset giga roaming data pass to stay connected in our 14 supported countries!
Do you have roaming plans?
Love to travel? Get your Jetset giga roaming pass at 1GB $5, valid for 5 days when you reach your travel destination.

Surf seamlessly across any network in 14 countries: Australia, China, Hong Kong, Indonesia, Japan, Korea, Macau, Malaysia, Myanmar, New Zealand, Philippines, Taiwan, Thailand and Vietnam.

Happy jet-setting!
Do I need to activate roaming before travelling?
Hi hi, you can purchase your Jetset giga roaming pass anytime up to 3 months before travelling. When you reach your travel destination, Jetset giga will be automatically activated and valid for 5 days.

Happy jet-setting!
What are the supported roaming countries?
With Jetset giga roaming pass, surf seamlessly across any network in 14 countries: Australia, China, Hong Kong, Indonesia, Japan, Korea, Macau, Malaysia, Myanmar, New Zealand, Philippines, Taiwan, Thailand and Vietnam.

Happy jet-setting!
Which are the supported roaming networks in these 14 countries?
You may surf seamlessly across ANY network in these countries. Simply turn on 'Data Roaming' under your phone settings. No manual network selection is needed. However, overseas network coverage varies from one operator to another. So if you do face any coverage issues, manually select another available network in your area.
I can't get roaming data overseas. What should I do?
Simply follow these simple steps to get connected to data overseas:
1. Ensure that your device is set to giga APN
2. Ensure that data roaming is turned on under device settings
3. Turn on and off Airplane mode for 5 seconds
4. Manually select one of the overseas telco providers under device settings
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