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Set up APN and Hotspot
How do I set my APN settings to giga?
Hi hi...Here are some simple steps to set up giga's APN (Access Point Name).

When you first receive your giga SIM, Insert your SIM into your phone, connect to WiFi and hit Activate! You'll be redirected to download APN.

For iOS devices,
Go to Settings, Mobile Data, Mobile Data Network
Under APN, enter
APN: giga
Everything else is left blank
Instructional APN video for iOS: https://youtu.be/WnMdqBN-nVs

For Android devices,
Go to Settings > Connections > Mobile Networks > Access Point Names
or Settings > Wireless & Networks > Mobile Networks > Access Point Names
or Settings > More > Mobile Networks > Access Point Names
Add the giga APN:
Name: giga
APN: giga
Everything else is left blank
Instructional APN video for Android: https://youtu.be/RjdmsSbFoGQ

If you are using your giga SIM on another phone for the first time, do repeat the steps above to set up giga APN in your phone (skip the part on 'hit Activate!).
How do I set up Hotspot on my device?
Hi hi, to enable hotspot using giga SIM, iOS users may need to update the hotspot APN settings. Android users do not need to do this step.

For iOS:
1. Do ensure you have added giga APN
 - Go to Settings > Mobile Data > Mobile Data Network
 - Simply add the giga APN
    Name: giga
    APN: giga
    Everything else is left blank

2. To change hotspot APN
 - Go to Settings > Mobile Data > Mobile Data Network > Personal Hotspot
 - Change Hotspot APN to giga
   Hotspot APN: giga
   Username: left blank
   Password: left blank
 - Exit from the screen (do NOT reset settings)

3. Go to Personal Hotspot and turn it on
Can I use my giga SIM on a another/new phone?
Hi hi...Here are some simple steps to set up giga's APN (Access Point Name).

When you first receive your giga SIM, Insert your SIM into your phone, connect to WiFi and hit Activate! You'll be redirected to download APN.

For iOS devices,
Go to Settings, Mobile Data, Mobile Data Network
Under APN, enter
APN: giga
Everything else is left blank
Instructional APN video for iOS: https://youtu.be/WnMdqBN-nVs

For Android devices,
Go to Settings > Connections > Mobile Networks > Access Point Names
or Settings > Wireless & Networks > Mobile Networks > Access Point Names
or Settings > More > Mobile Networks > Access Point Names
Add the giga APN:
Name: giga
APN: giga
Everything else is left blank
Instructional APN video for Android: https://youtu.be/RjdmsSbFoGQ

If you are using your giga SIM on another phone for the first time, do repeat the steps above to set up giga APN in your phone (skip the part on 'hit Activate!).
I've just installed the latest iOS and now my iPhone shows "no service".
It has been reported that some iPhone users have discovered connectivity issues after installing the latest iOS. This is regardless of which operator you are on. Try one of these steps:
1. Reboot the iPhone, then wait 5 minutes
2. Remove the SIM Card, Re-insert the SIM Card
3. Put into Airplane Mode & Reboot
4. Ensure you are on the "giga" APN. Go to Settings > Mobile Data > Mobile Data Network
Instructional APN video for iOS: https://youtu.be/WnMdqBN-nVs
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