Help
Sign up & Digital verification
How do I sign up for giga?
Hi hi, giga is available for sign up by anyone above 18 years old. All you need is a valid NRIC, Passport or Employment Pass, and a Mastercard/Visa Debit or Credit card.

Simply download the giga app from Google Play store or App store, and join the giga experience now!
Can foreigners sign up?
giga is available for sign up by anyone above 18 years old, locals and foreigners alike. All you need is a valid NRIC, Passport or Employment Pass, and a Mastercard/Visa Debit or Credit card.

Simply download the giga app from Google Play store or App store, and join the giga experience now!
Can NS men sign up?
We appreciate our National Servicemen's efforts in protecting our nation and are happy to accept your 11B.
Where do I purchase giga SIM?
Simply download the giga app from Google Play store or App store, sign up for giga, and your giga SIM will be delivered to you! No frills, just chill!
What are the login options?
We made it easy for you! Simply log in with your Facebook, Google or create a new account using your email address!
How many lines can I sign up for?
You can sign up for up to 12 giga mobile lines. Isn't that giga-tastic!
Can I select my own numbers?
Certainly! At giga, you are free to choose! Go ahead and search for your fav numbers!

Here's a quick video on how to select your giga number: https://youtu.be/MiUrMIe_KyM
I am encountering errors during digital verification process. How do I proceed?
If you encounter errors during the digital verification process, here are some steps to follow:
1. Scan your ID document against a dark & contrast background
2. Ensure your selfie is taken in a well-lit room
3. Hold your mobile phone steadily and blink according to the instructions
If you face the same more than 4 times, simply exit and close the giga App and try again. Alternatively, you may choose to upload your ID manually instead by selecting the image from your camera/ images.
Why do I need to go through digital verification to buy a giga line?
To purchase a giga line, you will be asked to go through a digital verification process using a valid ID document. We accept NRIC, Passports and Employment pass. Our secure giga App verifies the image of your ID document against your selfie to ensure that you are really the person that is registering for a giga line. Rest assure that your ID document and selfie are safely captured and is not shared with anyone else.
Something went wrong!
Dismiss