FAQs
Answer
Who is eligible to enjoy giga's monthly 5G pack?

To enjoy giga's monthly 5G Pack, you must
1. use handsets that are approved by giga and compatible for the 5G Pack
2. install any necessary software updates on the Approved Handsets
3. be on any of the giga plans (6GB base plan, 40GB base plan, 50GB Pop-Up plan, 60GB base plan or 100GB base plan)
4. be in the supported 5G network coverage area
5. have successfully added on the 5G Pack

Whilst giga tries to ensure accuracy, factors such as building construction, local conditions, device and software, download source and network traffic may impact your experience.

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