Download app
giga experience
Number Transfer
Why giga
How it works
Mobile Plans
eSIM
gigaRoam
gigaBuddy
Refer a friend
gigaBlog
FAQs
Sign up now
Download app
Mobile Plans
eSIM
gigaRoam
gigaBuddy
Refer a friend
gigaBlog
FAQs
Sign up now
Login
Answer
Select line
I cannot receive SMS using my giga line. What should I do?
Here are a few steps you could try:
Turn on airplane mode, wait for 30 seconds then turn it off
Clear SMS inbox in case it is full, then restart your handset
Turn off iMessage and make sure that it is connected to our giga network
If you are still facing issues with receiving incoming SMS, please drop us an email at
gigacares@giga.com.sg
, providing the following information:
Exact date and time of incident
Sender mobile number
Recipient mobile number
We will revert to you as soon as we can!
RELATED QUESTIONS
I have accidentally deleted the SMS center (SMSC) number on my mobile device. What is the number to input?
I am using a Samsung device and I cannot receive SMS on 5G network. What should I do?
Text
Dismiss
Dismiss
Text
Text
Text
Dismiss
Click here to see your activities