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I am using a Samsung device and I cannot receive SMS on 5G network. What should I do?
Here are some troubleshooting steps to receive SMS on your Samsung device:
Ensure that your Samsung device has the latest software update:
Open Settings > Software update
Install the latest update by clicking on 'Download and install'
Follow the on-screen instructions until the updates are completed installed
You should receive a System configuration update, please click "Apply and restart". You will be able to receive SMSes after that!
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