FAQs
Answer
How do I activate the monthly roaming?
The monthly roaming to Malaysia, Indonesia, Thailand, India and South Korea will be activated automatically once you arrive at your destination and your device's data roaming is switched on. Talk about instant, fuss-free connectivity!

If you're having difficulty activating your roaming, troubleshoot in 3 quick steps:
  1. Confirm that your device settings are correct:
    • APN is set to giga
    • Data Roaming is turned on
    • Default mobile data is set to giga SIM (for Dual SIMs only)
  2. Turn on for 5 seconds then turn it off to connect to mobile data
  3. Manually select another overseas telco provider under device settings (Under your device settings, look for network selection and turn off automatic to select another network).
Text
Dismiss
Text
Text
Text
Dismiss
Click here to see your activities