FAQs
Answer
Which roaming partners can I use for the free monthly roaming?
The monthly roaming to Malaysia, Indonesia, Thailand, India and South Korea will be activated automatically once you arrive at your destination and your device's data roaming is switched on. Talk about instant, fuss-free connectivity!

If you're having difficulty activating your roaming, troubleshoot in 3 quick steps:
  1. Confirm that your device settings are correct:
    • APN is set to giga
    • Data Roaming is turned on
    • Default mobile data is set to giga SIM (for Dual SIMs only)
  2. Turn on airplane mode for 5 seconds then turn it off to connect to mobile data. Alternatively, restart your device.
  3. Manually select any of our preferred overseas network operator: from your device settings, look for network selection and turn off automatic to select another network. Our preferred partners are:
    • Malaysia: Maxis, U Mobile
    • Indonesia: Indosat, Telkomsel
    • Thailand: True Move, DTAC
    • South Korea: SK Telecom, KT Corp
    • India: AIrtel, BSML, Vodafone Idea
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