FAQs
Answer
I've purchased a new giga line with eSIM. How do I activate the eSIM on my mobile phone?
We're here to help! It's simple to install eSIM with giga - before you start, ensure that you have a stable internet connection to avoid any installation errors (we recommend connecting to a secure WIFI network).

The various installation methods can be found in our giga app upon successful purchase, or via email:
  1. Automatic installation (only for iPhones): Click on the pink button on your giga App to install eSIM onto your device.
  2. QR code: Save the QR code provided, then go to your device's eSIM settings to scan the QR. Follow your device's onscreen instructions to install the eSIM.
  3. Manual installation: From your device eSIM settings, enter the activation code details found in the giga app / email. Follow your device's onscreen instructions to install the eSIM.
Need more help? We've prepared a step-by-step video guide on how to install eSIM into your mobile device.
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