FAQs

Answer

I have just upgraded to giga's 5G physical SIM / eSIM but am experiencing slower than normal speeds. What should I do?

Follow the steps below to enjoy giga's 5G network to its fullest!

Check in your device settings and ensure '5G Standalone' (for Android) or '5G On' (for iPhones).
Ensure your APN is set to 'giga'. See how here.
Restart your phone.

You're good to go!