For number transfer/ port in to be successful, your number needs to be a Postpaid number. Prepaid numbers are not supported. Do request for your ex-telco to switch your existing number from a Prepaid to a Postpaid number, before you proceed to transfer your number to giga.

To port in / transfer your existing number, ensure
1. It is an active postpaid number (prepaid numbers are not supported)
2. It is registered to your Name and ID (giga does not support transfer of ownership
3. There are no outstanding bills or contracts with your ex-telco
4. Do not cancel your line with your ex-telco. We will handle the porting process for you!
Watch this step-by-step video to learn how to port-in to giga: here


Note: We do not support corporate sign ups or port-ins at this point.