FAQs

Answer

Will I encounter any service disruption when my number is being transferred to the giga network?

The number transfer (port-in) process is scheduled between 10pm and 2am daily, except for Sundays and public holidays. This is to minimise even the slightest service disruption that may happen.

RELATED QUESTIONS

How do I transfer my number to giga?

Will I be charged a fee for transferring my number to the giga network?

How does the number transfer/ port-in process work?

I’m currently stuck in a contract today. Can I sign up for a giga line today and transfer my number to giga after that?

Can I port-in/ transfer my prepaid number to giga?